Thank you

Your Order Has Been Placed

Thank you for your order.

A copy of the download instructions is on its way to your PayPal registered email address.

This purchase and authorisation process usually takes just a few minutes.

 

An email containing the link to your purchased products will go to the registered address used in the PayPal purchase.

Please check your spam folder, as occasionally the emails end up there.

This link will be valid for 72 hours – please ensure you save your product


NOTE

Some users have a problem with the download link timing out. This is usually because of one of three factors:

  1. Using a mobile connection
  2. security setting do not allow the download of zip files
  3. Using IE6

If you have this problem please try to download from another location/ PC first. See this page to check your PC

If you need to contact us please do so using the email on the PayPal reciept. If you do not get a reply within 24 hours – please contact us using the “contact us” form on this site before opening a Paypal dispute.

While this happens very rarely, we do require a reasonable time to respond.

 

IF YOU EXPERIENCE ANY PROBLEMS PLEASE CONTACT US FIRST RATHER THAN RAISE A CLAIM THROUGH PayPal as this just causes you delays.

Thank you for your purchase
The RapidBI team

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